The Best CX of Your Life
Tell us your best CX stories for a chance to be a guest on the Undercover Customer Podcast.
Your success stories will also be promoted on Competitor IQ’s LinkedIn page and our email subscribers to feature you and your company’s achievements.
A message from our Head of Growth, Steve Worthy
Looking to Improve your CX Life?
As your CX therapists**, we’re here to help improve your relationships, boost confidence, and make sure you’re able to perform at all hours of the day, from the salesfloor to the boardroom.
Your customers will thank you.
Your staff will love you.
And operations will move like a well-oiled machine.
**Obviously, there’s no such thing as a CX therapist but we’re here to diagnose that nagging ache that you haven’t found an answer for on WebMD.
We’re looking for great CX stories.
Actually, we’re looking for The Best CX of Your Life stories.
Become a Better CX Partner
We want to hear from you - CX professionals, managers, and VPs.
Tell us how you’ve:
Actively gathered and used customer feedback to improve CX
Implemented omnichannel support
Personalized the customer journey and prioritized empathy
Measured and mapped the customer journey
Empowered your team
Leveraged data and technology to enhance CX
On March 23, five stories will be selected to be featured on CIQ’s podcast “Undercover Customer,” where you will be interviewed by our Head of Growth, Steve Worthy (Competitor IQ’s retail expert and a podcast veteran of 18 years, with more than 500 episodes published).
Submit Your CX Story
Simply submit the form below telling us about the CX challenge you faced, how you solved it, and the end results that changed the game for your company.