Insights
Stay informed and connected with what’s happening at Competitor IQ.
Welcome to our Insights Hub, where you can access our official company news and professional perspectives on trends and topics impacting our industry in one location.
Striking a Balance Between Retail Security and A Better Customer Experience
Trying to balance retail security and frictionless customer experience? Find out what customers say they want, and what you should do about it.
Why Locking Up Merchandise isn’t Working: Revamping your Loss Prevention Strategy
Is your Loss Prevention strategy hurting your sales? Discover why locking up merchandise is damaging consumer trust and why they’re shopping elsewhere.
Breaking the Silos: Why Unified Commerce is a Solid Strategy for the Modern Journey
It’s time to move beyond omnichannel silos. Discover why a “single brain” for inventory and data is the only way to survive the 2026 retail margin squeeze.
Revenue Over Vanity: Why You Shouldn’t Believe Your Net Promoter Score
Don’t rely on your rearview mirror to drive into a storm. Learn why competitive win rates and real-time shopper data help you to de-risk in 2026.
Prioritizing Your Customers with Retail AI: The Outcomes-First Approach
Choose the best AI model for retail by answering these outcomes-first tech questions.
Retail's EX-Factor: The Impact of Employee Experience on Customer Satisfaction
Boost sales and customer experience (CX) through Employee Experience (EX). Plus, create safe and motivating work environments.
Closing the Execution Gap: Bridging Boardroom and Sales Floor Communications
Static manuals are obsolete. Learn how top-performing retailers are using AI, Computer Vision, and mobile task platforms to create two-way transparency. Transform your store floor into a frictionless operation with real-time feedback loops and operational intelligence.
AI in Retail: Taking the Headache Out of Retail Pricing Strategy
Moving beyond the cost-plus formula: learn how agentic AI optimizes retail pricing through automated inventory management, omnichannel accuracy, and electronic shelf labels. Increase gross profit by up to 10% with data-driven precision.
How Pragmatic AI is Sparking a Quiet Revolution in Retail
Explore the rise of agentic AI and data maturity in retail. Learn how leading brands are leveraging AI as a 'silent co-pilot' to optimize inventory forecasting, staffing, and customer personalization while widening their competitive moat for 2026.
How Real-World Journey Testing Drives Omnichannel Success in Retail
Explore the impact of omnichannel retail trends on Gen Z and beyond. Learn how holistic journey assessments and competitive benchmarking can increase sales conversions by 15–20% while optimizing your digital and human interactions.